MicrosoftServices
Dynamics Implementation Methodology
Skiva follows the path of analysis and study before any installation to the customertics system. Our experts first gather the information about the environment of your organization, studies it and then suggests the customizations if needed.
We are one of the few Microsoft Dynamics partners in India authorized to supply and implement Microsoft Dynamics ERP/CRM solutions. We provide consulting, supply, customization, implementation, upgrade and maintenance services for Microsoft Dynamics NAV and Microsoft Dynamics CRM solutions.
We adapt the industry’s best implementation practices in order to ensure success, effectiveness and on-time delivery of the solution.
- Offshore Implementation Support Model
- Training
- Data Migration
- Customization and Development
- Report Development
- Functional / End User Support
- Upgrade Services
- 3rd Party Product Integration
- Post Implementation Hand holding
- Email / Phone / Web-based support, scalable, for your customers.
Dynamics Upgrade Services
Upgrades from Microsoft Business Solutions Navision 3.70x to Microsoft Dynamics NAV 2009x
1. A very large importer of wines in USA needed to upgrade their MBS Navision 3.70B (Source) implementation to Microsoft Dynamics NAV 2009 SP1 (Target). Their source database was highly customized with standard Navision functionality being modified in almost all business areas within the Navision 3.70B Business Essentials version. The challenge was to upgrade their code in stages and assist the Microsoft Dynamics Partner in USA to successfully integrate, test and deploy the upgraded objects. Using the standard Upgrade Toolkit was not of much help due to highly customized code in almost all standard Navision objects.
Skiva planned and successfully executed the technical code upgrade starting with Tables and Codeunits and then moving on the Forms upgrade for the NAV 2009 SP1 Classic and Page Transformation for Role Tailored Clients respectively. The reports were not upgraded at this stage as there was no data to test them. Thus, the data upgrade was undertaken and all data from source was successfully migrated to the target version. Reports were then upgraded for Classic client and few reports were also transformed or re-designed for the Role Tailored client in the target version.
Skiva was able to successfully deliver this project in 4 months.
2. A Microsoft Dynamics Gold Partner in Sweden has partnered with Skiva for executing upgrade projects for its large customer base in Sweden who are currently on MBS Navision 3.70B and wanting to upgrade to Microsoft Dynamics NAV 2009 SP1 or R2. Skiva has successfully executed 11 such upgrade projects till date which involved handling different customizations, localized functionality and ISV solutions (add-ons) integrated within the source implementation in most cases. The upgrade projects started in 2009 and are still in progress due to many customers still in the pipeline awaiting upgrade.
3. A leading Ceramic Dental Implant manufacturer in Canada wanted to upgrade its Microsoft Dynamics NAV 2009 (source) implementation to Microsoft Dynamics NAV 2009 R2 (target) in order to stay current on a latest version and also avail benefits from new data visualization, online payment processing features, etc. The challenge was that most customizations were done on Classic client Forms and Reports which were not replicated in the corresponding Role Tailored client (RTC) Pages and Reports. In order to reduce the complexity in the Code Upgrade, Skiva undertook RTC Page and Reports transformation before embarking on the upgrade process. The ISV solutions implemented in the source involved only the Classic Client objects which Skiva decided not to upgrade and instead suggested the customer to procure the latest upgrade version of the solution from the ISV, which was then implemented and integrated after the completion of the upgrade.
The whole process was successfully executed within 3 months.
Microsoft AMS Support Services
Skiva Post Production Support Services helps you reduce costs and risks and protect your IT investments by offering an easier methodology for deploying and managing software solutions. As an MICROSOFT Service Partner, Skiva offers a full range of MICROSOFT Enterprise solutions and support services for business of all sizes.
We have the experience and the resources to constantly monitor, administer, support, and improve the performance and efficiency of your MICROSOFT solution. From the OS layer to the database, Net weaver, we offer two levels of support services to meet your varied business requirements – Skiva Post Production Support & Skiva Extended Support Services
Post Production Support also includes:
- Continuous Improvement and Innovation
- New Software Releases of the licensed Enterprise Support Solutions, as well as tools and procedures for upgrades
- Support Packages – correction packages to reduce the effort of implementing single corrections or changes to existing functionality. Support packages may also contain corrections to adapt existing functionality to changed legal and regulatory requirements
- Technology Updates to support third-party operating systems and databases
- Available Source Code for Software applications and further customizations
- MICROSOFT Global Support Backbone – MICROSOFT Solution Manager – Enterprise Edition, and the service and support infrastructure serve as the foundation for efficient collaboration between MICROSOFT and the customer.
Skiva Extended Support Services compliments MICROSOFT Enterprise Support. Skiva provides the Customer with additional services focused on the business process functionality specific to their solution.
- Defect Resolution Management including Standard Functionality, Custom Code, Interfaces and Future Enhancements
- User Training
- Data Archiving
- Reports Development
- Technical and Functional Upgrades
- New Module Implementation
Technical Services
Skiva global delivery model enables our clients to deploy the best resources needed for the engagement in a flexible and cost efficient manner. Skiva offers our clients the flexibility to use resources from our offsite and offshore development centers to compliment the onsite team. Our Offshore development center is a 15,000 Square Feet state-of-art development facility located in Ahmedabad. Our competency center is staffed with experienced Microsoft consultants who have delivered multiple Microsoft engagements.
The work is done in Skiva Offshore/Near-shore locations and supervised remotely by the customer. The customer achieves maximum cost savings because the work is done in our development centers
Our Offshore services are seamlessly integrated into our core competencies including
- Microsoft Technical Services
- Microsoft Functional Services (All modules)
- Microsoft BI
- Microsoft and Security
- Microsoft Portal
- Project Engagements
- Deliverable based services
- Work can be Onsite/ Offsite / Offshore or a combination
- Support Engagements
- Service Level Agreement (SLA) based services
- Work can be Onsite/ Offsite / Offshore or a combination
Enterprise Mobility With Microsoft Dynamics Nav
Enterprise mobility today is not just important but also imperative to the survival of the Enterprise. Microsoft Dynamics’ unique solutions gained through its Mobile Software and devices empower organizations to collaborate with their workforce, sales, and their field service teams to perform better, support staff to open new business opportunities, and increase productivity. This helps in management of enterprise systems and reduces process or management costs. MS Dynamics NAV coupled with MS Mobile devices help make your services scalable within the existing infrastructure itself.
Enterprise Integration Services:
- ‘Out of the cloud’ connector to MS Navision ERP included
- Automated scheduling means ‘set and forget’ operation
- Do it yourself – Minimal IT support required
- Web-based set up and administration – access from anywhere
- Simple 4 step wizard – source, target, mapping and scheduling; it’s that easy
- MS SQL Server database integration available with all Cloud Services
Microsoft Staffing Services
Skiva has an exhaustive process of staff augmentation for both contract and permanent staff. We continuously up-skill and cross-skill our staff.
Our project services are end to end services and focus on the following main areas:
1. Contract Staffing :
We are focused on contract staffing for all areas of consulting. Our consultants are having a minimum of 4 years of experience and a minimum of 2 full cycle projects. Most of our consultants go through a continuous up-skilling and cross-skilling on different areas on a continuous basis on the latest releases. Our ramp up team provides the latest updated knowledge on all releases to give that cutting edge to our consultants. We also do extensive background checks on all our consultants and they have access to our knowledge pool on a 24×7 basis.
2. Permanent Staffing :
The staff augmentation team also provides permanent placement services on a finder’s fee basis. We have supplied permanent staff to many of the top consulting companies and the Fortune 500 companies. We have an extensive internal pre-screening and post screening process with a complete end to end recruitment grind to ensure you only get top of the line best-of-breed consultants. Invest in our consultants wisely.
